February 2018

Why Maintaining A List of Supported Browsers and Versions Is Important
Why Maintaining A List of Supported Browsers and Versions Is Important

All browsers are not born equal. While most people have preferences for one browser over another based upon look-and-feel or specific pieces of functionality.  Those same people probably feel that all browsers are inherently the same on a foundational level.  Unfortunately, that’s just not the case: Internet Explorer is different than Edge who is different […]

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Process Builder Enhancements – Assign Record Ownership with Lookup’s not Id’s
Process Builder Enhancements – Assign Record Ownership with Lookup’s not Id’s

Are you tired of “hard-coding” owner id’s whether for a queue or a user inside of Process Builder and doing constant screen switching to find the correct id’s and making mistakes putting the id’s into your process? Look no further… New with Winter ’18 you can now lookup directly to users/queues! When setting the Owner […]

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Bundling Best Practices – Exclusion and Suppression
Bundling Best Practices – Exclusion and Suppression

Perhaps the most important aspect of fully utilizing IBM’s ILMT (or Big Fix Inventory) tool is to be able to accurately create bundling relationships. For those that are unfamiliar, bundling is the process where users confirm the specific IBM Product that each discovered software instance relates to. In a generic sense, each confirmed bundling creates […]

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A RESTful Interface With a Wide-Open Contract
A RESTful Interface With a Wide-Open Contract

I remember first hearing about RESTful API design at a Gartner Application Architecture, Design & Integration Summit back in 2008. I recall thinking how practical the idea was, leveraging GET, POST, PUT, PATCH, and DELETE to communicate with an API server. It wasn’t until a couple years later that I started seeing RESTful APIs at […]

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