January 2018

Salesforce Community Cloud – A Portal Unlike Any Other
Salesforce Community Cloud – A Portal Unlike Any Other

Over the past few years, Salesforce… has implemented a customer portal to give external users a branded experience with interactions to your Salesforce org and data. Since then, the releases have implemented new changes to the Community Cloud while Salesforce has also made this available to Lightning and Classic users. You may be asking yourself […]

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Creating a Salesforce Process and Flow to Associate Account and Contacts During Lead Conversion
Creating a Salesforce Process and Flow to Associate Account and Contacts During Lead Conversion

Salesforce’s standard Lead Conversion leaves a lot to be desired, unfortunately. For example, the standard conversion process does not create an association between a Contact and an Account unless you are: 1. Creating a new Account and new Contact; 2. Creating a new Contact to associate to an existing Account; or, 3. Creating a new […]

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Salesforce Certificate Changes in Early 2018
Salesforce Certificate Changes in Early 2018

Salesforce has recently published a news release that is relevant to all users of middleware solutions. To uphold the best practices in Security, Salesforce has decided to rotate some certificates out during January and February 2018. Google Chrome no longer supports Symantec-issued HTTPS certifications and is now going to use DigiCert-issued certificates instead. This could […]

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